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Antony Heywood asked:


The advent of the internet has resulted in a whole new set of fraud related problems for the banking industry. In the past the issues resolved around, cash machines, credit cards and bounced cheques. The result, the cheque clearing process became longer. The new 2-4-6 cheque clearing rules reflect the fact that the problem with banking fraud has switched from cheques to online.

 

The banks in the UK have quietly passed an amendment to the online banking code that could result in less protection for their online customers. The subtle change is the incorporation of a new clause 12.13. This clause states that “Unless you have acted fraudulently or without reasonable care (for example, by not following the advice of 12.9), you will not be liable for losses caused by someone else which takes place through your online banking service..” The escape clause for the bank is 12.9, the clause that states that you must “use up-to-date antivirus and spyware software and a personal firewall..”.

The issue revolves around what is up-to-date and even what is antivirus and spyware software. If your antivirus software is not updated ever moment then it is by its nature not up-to-date. If you only turn your PC on once a week or so then in terms of anti-virus software it would be very out dated. If you don’t own a PC but use one at work or in a cybercafé to carry out your online banking you have no control over the anti-virus software, would you still be liable for any losses from your account.

The clause is very ambiguous as the term antivirus and spyware software is very wide. It encompass a wide range of software from free downloads to the more expensive monthly subscription services. The reality is that most of this type of software struggles to keep up with the developments in online fraud. The fraudster’s test their new virus and spying tools against current software to ensure that they can gain access to the data that they require to carry out the fraud.

Are the banks simply admitting defeat and shifting the burden from their own systems to that of the consumer? You can still get home insurance without security guards at your front door but it seems as if the banks don’t want to play by the same rules. Surely it should be down to the bank to ensure that it has in place systems that maintain security. The advent of third party security keys has been an attempt to address this issue. The banking industry have managed to shift the emphasis for security onto the consumer and potential the losses as well. Tony Heywood © bounced cheques cheque clearing



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Jerry Leung asked:


We are accustomed to use our computers nowadays. We will use the computer to help us to store all the informations and details than we used to write in a note book. Without any surprise, you can also use your computer to organize your personal finance.

To this end you will probably need some personal financial software. You can keep tracking of all your expenses and incomes using this software. All the bills you need to pay for can be recorded with the software. You may even use the software to keep track of the amount of money you have in different bank accounts. You will be able to see the who picture of your own financial status using this kind of software.

You may wonder what are the advantages of using such software. Yes it is true that you can still create a personal financial log and use your pen to write every detail down on a note book. However, we have to admit that personal finance can be very complicated. Using a note book can make it even more complicated. You will find that you can organize everything a lot easier with personal financial software.

As a matter of fact the software can help you to save time. You will know how much you are going to spend and how much you can spend and save with a few clicks. It will be very troublesome if you try to read all the bank statements and the notes you have dropped down on your note book. You can imagine how much time you can save with such software.

It is commonly know that it is very difficult for one to stick to the personal budget. However, if you find you are a bit out of budget, you should try to investigate it. You will need to know where and when you spend the money so that you will know how you can improve your financial status next month. You will be able to check all this with the software.

Yet, if you do not want to spend money on the software, you can still have some choices. You can try to use software such as Microsoft Excel to keep track of your income and expenses. As a matter of fact there are some free software which is serve the same functions as MS Excel. You can use this software and you will not need to spend even a buck on it. Of course it will be less convenient when compared with the personal financial software!



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